From GG: $3.6 million verdict against Ocwen Loan Servicing for FFDCA violations, Illinois Consumer Fraud Act, etc.

By now most of you know OCWEN loan servicing (Ocwen is New Co spelled backward after too many horrible law suits against them, the banks use “loan servicing companies” and “evictions companies” and all sorts of 3rd party vendors to avoid true liability and that should be made illegal–consumer groups, do something about this scam).  Ocwen violates laws all the time, and graft and corrupt keeps these out of control foreclosures coming and coming at consumers.

TILA laws (or Truth in Lending) laws are frequently ignored in Cook County Courts and elsewhere throughout the nation as the banks have our judges in their pockets.

Read on for one small consumer victory. But for this one, thousands of consumers have no access to competent legal assistance, their cases are routinely dismissed, while banks and “mortgage servicing companies” collect massive fine, fees, penalties.  For more information, see the Kang Lee case where Bank of Hope wrongfully foreclosed on an elderly Korean gentleman (age 72) and stole his entire wealth.  The Circuit court rubber stamped dismissal of his counterclaims, the Illinois Appellate court confirmed and the Illinois Supreme Court routinely ignored the perfidy of the trial and appellate court.

These cases are COMMON folks and we have to get our court system back.  It’s out of control.

$3,582,000 jury verdict obtained by Cook County Resident Against Ocwen Loan Servicing!

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Atlas Consumer Law Secures $3,582,000 jury verdict obtained by Monette Saccameno, a resident of Cook County Illinois, and against Ocwen Loan Servicing LLC, a national mortgage loan servicer and US BANK as Trustee…

News provided by Atlas Consumer Law

Apr 11, 2018, 17:37 ET

Jury awards $3.5M to woman who claimed loan servicer mishandled mortgage during, after Chapt 13 bankruptcy

by Scott Holland |

Apr. 12, 2018, 9:05am

A federal jury awarded more than $3.5 million to a Franklin Park woman as a result of her lawsuit against a mortgage loan servicer over the handling of the default on her home.

Monette Saccameno sued Ocwen Loan Servicing, LLC, of West Palm Beach, Fla., for breach of contract, breach of fiduciary duty, violations of the Real Estate Settlement Procedures Act, violations of the Fair Debt Collection Practices Act, and violations of the unfairness and deception provisions of the Illinois Consumer Fraud and Deceptive Business Practices Act. The jury deliberated for seven hours before issuing its verdict April 11.

Ahmad SulaimanAhmad Sulaiman | Atlas Consumer Law

Atlas Consumer Law, a division of Sulaiman Law Group Ltd., represented Saccameno and issued a press release touting its victory. The firm said Saccameno defaulted on her loan in late 2008 and filed Chapter 13 bankruptcy in December 2009, but encountered problems when Ocwen took over servicing of the loan. Saccemeno claimed Ocwen allegedly assessed fees and expenses even though she made all payments, then tried to collect additional inaccurate fees after the bankruptcy was discharged in June 2013.

“Holding funds in suspense and not properly applying those suspense funds allowed Ocwen to charge fees such as late fees, foreclosure sales and property valuation expenses which could not and should not have been charged,” Saccameno said in her complaint, filed in February 2015. “In addition to all the improper charges, Ocwen also returned and/or reversed several payments to create alleged defaults and to make alleged defaults higher when in fact the Plaintiff was current or had obligations as set for by her confirmed Chapter 13 Plan.”

According to the firm, Ocwen inaccurately coded Saccameno’s account, showing it as dismissed rather than discharged, and although she provided several written notices, the company didn’t correct its errors and continued to enforce the 2009 foreclosure despite the bankruptcy court’s determination she was current on the loan.

In one instance, Saccameno said, Ocwen issued a loan reinstatement quote for escrow due in the amount of $13,180, which she insists was “a factual impossibility” both because it exceeded the sum of both the property taxes and insurance payments from the relevant period and also because her escrow account had a positive balance for the same timeframe.

According to Atlas: “Saccameno suffered from emotional distress, depression, mental anguish, anxiety and incurred medical expenses and loss of employment and other damages that were incurred during the nearly three-and-a-half-year ordeal.”

The jury awarded $500,000 in compensatory damages, $70,000 in non-economic damages, $12,000 in economic damages and $3 million in punitive damages.

On April 9, Ocwen asked Judge Joan B. Gottschall and Magistrate Judge Susan E. Cox to grant judgment in its favor. In that motion, the company maintained Saccameno failed to make monthly payments, did not provide sufficient evidence of damages and failed to prove the company engaged in material deceptive acts or practices. The company also asserted it had provided written responses to Saccameno’s written requests.

“When responding to a qualified written request, it is irrelevant whether the servicer’s understanding of the account is correct, so long as it is reasonable,” Ocwen said in its motion. “A reasonable explanation of the servicer’s belief as to the account is sufficient, even if it is later determined that the belief is erroneous.”

Ocwen was represented in the matter by Duane Morris LLP, of Philadelphia.

Saccameno’s litigation team included attorneys Ahmad Sulaiman, managing partner of Atlas Consumer Law; Nicholas Heath Wooten, managing partner of Nick Wooten LLC, of Alabama; Ross Michael Zambon, managing partner of Zambon Law Ltd., and an attorney with Atlas Consumer Law; and Mohammed O. Badwan, of Atlas Consumer Law.

Ocwen (OCN) Receives Daily News Sentiment Rating of 0.15

Case Number: 1:16-cv-05278
Court: Illinois Northern
Nature of Suit: 423(Bankruptcy Withdrawl)
Ocwen Financial Corporation
U.S. Bancorp

Case No. 1:15-cv-1164
Applicable Law: 15 U.S.C. § 1692
Cause: 15 U.S.C. § 1692 Fair Debt Collection Act
Nature of Suit: 480 Consumer Credit
Source: PACER

Saccameno v. Ocwen Loan Servicing, LLC et al, No. 1:2015cv01164 – Document 265 (N.D. Ill. 2018)

Saccameno v. Ocwen Loan Servicing, LLC et al, No. 1:2015cv01164 – Document 231 (N.D. Ill. 2018)
MEMORANDUM Opinion and Order Signed by the Honorable Joan B. Gottschall on 3/9/2018

Saccameno v. Ocwen Loan Servicing, LLC et al, No. 1:2015cv01164 – Document 152 (N.D. Ill. 2017)
MEMORANDUM Opinion and Order Signed by the Honorable Joan B. Gottschall on 11/8/2017

Saccameno v. Ocwen Loan Servicing, LLC et al, No. 1:2015cv01164 – Document 75 (N.D. Ill. 2015)
MEMORANDUM Opinion and Order Signed by the Honorable Joan B. Gottschall on 11/19/2015

US Government Publishing Office
15-1164 – Saccameno v. Ocwen Loan Servicing, LLC et al


From KKD: Medicare/Medicaid fraud rises to $36 billion in 2017

From VR: Court watchers/court reporter needed for Tues. April 17, 2018 9:30 am for corrupt custody case

This case involves dissipation of marital assets and the yanking away of 2 young girls from a mother that loves them very much.

The mother has not been shown to be unfit.

She was set up by her ex husband to be in another country while he got a default divorce judgment in the US and custody of 2 little girls.

Mother is heartbroken and destitute.  He dissisipated over $300k in marital assets and now makes over $250k per year.

Mother has “supervised” visitation for $100 per hour with some corrupt court room vendor.  But she has no money and no job (if you have one for her, plmk, she works sporadically when she can get work).

Please pray for Mother and girls and contact me if you can court watch on that day, the 17th at 9:30 am Daley Center.

If you are a court reporter and can donate your time and services, the mother is likely at risk of being jailed for bringing up a very corrupt situation.  If you are not a court reporter but can donate a $150 sitting fee, also please contact me.  I’d pay it, but I’m behind a bit in rent still.



Controversial Gship: Britney Spears. Is she ready for freedom? Was she fleeced in gship like so many others?

I have to tell you, I am only asking the questions.  As most people know, 10 years ago, Ms. Spears was in the throes of drug addiction and psychosis.  We all know that.  Her parents stepped in and guardianized her and made her live in their home and disconnected drug dealers and druggie friends. While it appears this is a success story, how much did the lawyers charge?  Obviously her kids still have a mom, but at what cost?  do you think the lawyers should have helped her for free or low cost?  I do.  Then again, how much can anyone charge to save a highly talented life?  But maybe you think otherwise.

Britney Spears may soon be released from the court ordered conservatorship that was imposed upon the Mickey Mouse Club star in 2008 after she was taken to a psychiatric hospital. It has been more than 10 years since the famous singer publicly shaved her head and reportedly hit rock bottom.

According to news reports, her father Jamie Spears has begun consulting with physicians about his daughter’s improved mental condition. But many others without Spears’ notoriety and earnings may never be freed.

“The court appointed attorneys for these individuals often fail to defend the rights of their clients and have sometimes surrendered their rights, such as the right to vote,” said Tom Coleman, founder of the Spectrum Institute in Los Angeles.

That’s because a court-ordered conservatorship, also known as a guardianship, prevents people like Spears, who may have mental, cognitive or physical disabilities, from making any personal or financial decisions without the approval of their court appointed attorney or guardian. In Britney’s case, her father controls the finances, including paying $20,000 a month to ex-husband Kevin Federline who recently requested an increase in monthly payouts for the support of their two children.

There are currently more than 1.5 million adults in the U.S. who are in court-ordered guardianships or conservatorships. Tens of thousands of new cases are filed each year. In these proceedings, judges take away the rights of adults to make basic life decisions, such as where to live or work, control over finances, medical choices, whether to marry, who to socialize with and even the right to vote.

“Court appointed attorneys are often under the control of the judges in the probate court who order the payment of their bills so the attorneys are incentivized to please the judge not their disabled clients, which creates a conflict of interest and a scenario for potential abuse and neglect,” Coleman told Newsmax Finance.

In an audit of 100 cases, Spectrum Institute research found that 90% of those under conservatorship in the state of California alone were no longer permitted to vote.

“This isn’t isolated,” said Coleman, civil rights attorney. “Across the nation, the elderly and people with disabilities placed under a court imposed conservatorship or guardianship are losing their right to vote and other rights.”

In response, the Spectrum Institute is filing class action complaints with the administrative dockets of the Supreme Courts of all 50 states, advocating for more oversight of the players in state operated guardianship systems.

So far, the supreme courts of Texas, Washington and California, have been open to dialogue about reform. In California, the right to vote was restored to wards of the State with the enactment of SB589 on January 1, 2016 but other states are behind the bell curve.

“Each state is independent,” Coleman said. “Each one does their own thing but every single one of them has a dysfunctional system that is violating the constitutional due process rights of the seniors and people with disabilities of all ages who they are supposed to be protecting.”

The recently released film the Pursuit of Justice, produced by the Spectrum Institute, documents exactly how guardianship and conservatorship are being manipulated to financially exploit and abuse the rights of vulnerable adults.

With any luck and the hard work of advocates like Coleman, more of the elderly and people with disabilities may follow Britney Spears’ footsteps to freedom.

Juliette Fairley is an author, lecturer and TV host based in New York.

Read more: Britney Spears’ Journey to Financial Freedom |
Important: Find Out Your True Retirement Date in Minutes Online! Go Here Now 

Read on.


From KKD and NBC News: Mega Pharma in Florida manages to murder three victims by overdoses and Fraud

Ken Ditkowsky asks:  Is Florida in the business of murdering its citizens?

Florida’s Billion-Dollar Drug Treatment Industry Is Plagued by Overdoses, Fraud

PALM BEACH COUNTY, Florida — For the first responders who found her lifeless body one October morning, 24-year-old Alison Flory was yet another casualty of addiction here on the front line of Florida’s opioid crisis.

To her family, she was a daughter, a beloved sister, a goofy bookworm who made them laugh and a young woman they desperately hoped would get help. She had arrived in South Florida from Illinois just more than a year before she died, seeking treatment for her addiction. Her parents believe it is that treatment, paid for by her family’s excellent insurance, that ultimately got her killed.


The Florida Shuffle: The Sometimes Dirty Business of Rehab 11:19

“It haunts me,” said Scott Weber, Alison’s stepfather. “She trusted in people that she shouldn’t have trusted in.”

“And we told her to trust those people,” said her mother, Jennifer Flory.

The Rehab Capital of America

Palm Beach County can feel like paradise. The ocean laps on soft-sand beaches and the wind rustles through tall palms. Maseratis cruise the roads and mansions rise behind gilded gates. On the wealthiest stretch of waterfront sits Mar-a-Lago, President Trump’s winter White House. In its backyard is one of the rehab capitals of America.

Image: Alison's Stepfather and Mother, Scott Weber and Jennifer Flory
Alison Flory’s stepfather and mother, Scott Weber and Jennifer Flory NBC News

Related: How to Find a Good Drug Treatment Program and Avoid the Bad Ones

Thousands of addicts arrive here each year from Ohio and West Virginia, New Jersey and Pennsylvania, hoping that at one of South Florida’s many drug treatment centers, they’ll find recovery. And some do.

But an investigation by NBC News has found that many of these vulnerable patients have become grist in an insurance fraud mill. Crooked treatment centers partner with “body brokers” and operators of so-called “sober homes” to find patients with good health insurance. Brokers and sober home owners offer those trying to get clean free rent and grocery store gift cards, cigarettes and manicures in exchange for going to a specific treatment center, which pays kickbacks for every client.

Related: Death Race: Florida’s First Responders Race To Save A Steady Stream of Overdose Victims

Once they’ve reeled patients in, these treatment centers bill their insurance tens of thousands of dollars for often questionable counseling, costly and potentially unnecessary drug screens, and exotic laboratory tests. Some treatment centers not only overlook drug use — they encourage it. To Florida’s worst operators, relapse doesn’t mean failure. It means profit.

Image: Alison Flory with Her Little Sister in 2013
Alison Flory with her little sister in 2013. Courtesy of Jennifer Flory

“This is an entire industry that’s been corrupted by easy money,” said Palm Beach County’s top prosecutor, State Attorney Dave Aronberg. “Unscrupulous actors have taken advantage of well-intended federal law, and a lack of any good law at the state level, to profit off people at the lowest stages of their lives.”

That law is the Affordable Care Act, which along with the federal Mental Health Parity Act passed in 2008, was meant to ensure people suffering from addiction could get the care they needed. Together they required insurers to cover substance abuse treatment, barred companies from rejecting those with preexisting conditions, and allowed young people to stay on their parents’ insurance until age 26. But this broader coverage met with little oversight.

Those looking to make cash found the country’s opioid epidemic had provided them with a trove of desperate people, many young and hooked on pills or heroin, and access to a deep pool of insurance dollars. Everyone got in on the business. Substance abuse treatment in Palm Beach County used to consist largely of a scrappy network of treatment centers and sober homes that just scraped by. In the past few years it’s become a $1 billion business, according to the Palm Beach Post’s calculations.

Image: A Street in Delray Beach
A street in Delray Beach, Florida. NBC News

“It’s a total scam,” said Aronberg. “Not only are taxpayers footing the bill, but people are dying unnecessarily because of this.”

The scammers have made it difficult for the ethical, and sorely needed, treatment centers and sober homes to survive, said John Lehman, the director of the Florida Association of Recovery Residences, an industry group that oversees sober homes.

“The broad brush of bad actions and illegal activity is painting across everybody,” said Lehman. “So the good guys are having trouble keeping their beds full. And the bad guys are saying you want to shoot dope in the bathroom, go ahead.”

Three Moms Send Their Daughters to Florida

Alison Flory was a teenager who loved to be in love. She loved trips to the bookstore in Sugar Grove, a Chicago suburb, Star Wars, ice cream, and when she was 17, she fell for a boy. He was artsy, and moody, and loved her back, so much that when she said she wanted to break up, he threatened to kill himself. Her mother thought it was teenage stuff. “I said, ‘That’s ridiculous,'” Jennifer Flory said.

Image: Alison Flory
Alison Flory with her siblings at the beach. Courtesy of Jennifer Flory

He called Alison one night after they split. She didn’t answer. On the voicemail, she could hear as he jumped in front of a train. Alison was beside him at the hospital when he died.

“She felt like it was her fault,” said Flory. “I felt like it was my fault. We all felt like it was our fault.”

Alison started with prescription pills to dull the pain. Her parents read the signs — moodiness, languishing in bed — as grief. And they were. But she was also sinking into substance abuse. Flory’s smart, ambitious daughter made it less than a year through college, dropped out, and sank deeper. She did a month of rehab in Illinois, and Flory thought she’d get her smiling daughter back. But when Alison got out, her parents said a boy Alison met in rehab introduced her to heroin. Jennifer didn’t know exactly what was wrong with her daughter. In 2015, when Alison was 23, Flory knew she needed help.

Related: Moms Unleash Anger on Corrupt Rehab Owner

That was the same year that Michelle Curran decided that rehab was going to be the difference between life and death for her daughter, Mikaya Feucht. Mikaya first used pills after a surgery while she was still in high school outside of Columbus, Ohio, a state that routinely leads the nation in deadly overdoses. By the time Feucht was 23, she had two little boys she loved fiercely, but the pull of heroin threatened to tear them apart.

Image: Mikaya Feucht
Mikaya Feucht died of an overdose in 2016. Michelle Curran

Across the state in Troy, Sandra Hinkle was at work as a 911 dispatcher the day in April 2015 when the call came in that her 22-year-old daughter Kaitlyn Cruea had overdosed on heroin. Cruea had a little boy, too. Hinkle wanted Cruea to live to see her son Karter grow up. To get her well, Hinkle felt she had to get her daughter out of town.

These mothers discovered that Florida was happy to help. They found the state’s flourishing recovery industry through an internet search, word of mouth, and the help of an Illinois man working as a marketer for a Florida treatment center. Their daughters each started at a different treatment center, but the pattern is the same.

Someone checked their insurance, asked a few questions, bought their daughters a plane ticket to South Florida — a potentially illegal marketing practice. The mothers were told their insurance would cover the care and that everything was going to be okay.

“I felt hopeful, more than I had ever felt,” said Jennifer Flory. “I didn’t know. I thought going to this treatment program was going somewhere special.”

Within a few months, each mother began to suspect something was wrong. Their daughters would call every few weeks to tell them they had moved to a new sober home. And when they did, the names of the treatment centers on the bills that kept arriving changed too.

Envelopes from their insurance company arrived almost daily, detailing thousands of dollars in treatment and thousands more in laboratory tests. There were bills from chiropractors and bills from counselors and bills for DNA testing.

Image: Kaitlyn Cruea at Christmas with her son Karter
Kaitlyn Cruea at Christmas with her son Karter. Courtesy of Sandra Hinkle

Dizzied, the mothers tried to track from afar where their daughters were and who was helping them get sober. Sometimes, when they called, a counselor on the other end of the line would offer updates, or explain charges. Others never even picked up.

As their girls hopped from house to house, the envelopes from the insurance companies mounted. But the mothers didn’t realize the scope of the problem, because no one ever came to collect. Treatment centers routinely, and illegally, waive co-pays and deductibles, according to prosecutors, telling patients and parents insurance covers everything.

Treatment centers and labs rack up sky-high bills, sometimes collecting only a fraction of the money charged for a $5,000 urine test or a $1,800 counseling session. What they don’t get paid, they write off, said Aronberg. Flory, Curran and Hinkle said they never got calls from debt collectors, so it took time to realize what was unfolding.

Curran’s insurance would be charged more than $600,000 by the seven treatment centers Mikaya attended between January and June of 2016. Flory’s was charged about $1.2 million during the 15 months Alison bounced between nine different facilities in South Florida. At least three of the facilities the girls attended have been raided by law enforcement and shuttered. All of the facilities declined requests for comment by NBC News.

Sam Petulla

Hinkle hasn’t tallied up everything yet, but she keeps coming back to that one month when she said she got billed for more than 172 different charges.

“How did I not see this? I should have known,” said Hinkle. “You just want to believe they’re in the right place, that they’re getting the help that you sent them for.”

How the Florida Model Was Born

In 2015, the year these mothers first sought help, nearly 52,500 people lost their lives to an overdose in the U.S, up nearly 40 percent from 2010. About 33,000 of those deaths were due to opioids, more than any year on record. Overdoses now kill more people than car accidents, more than guns.

Treatment is not always within reach. Waitlists for beds at state-run facilities across the country can run weeks or months. Many private rehabs don’t take insurance, and their fees can run $10,000 or more a month.

For these problems, the Sunshine State had an answer.

The “Florida model” was born with good intentions. In a traditional, 28-day inpatient program, patients are cloistered, then return to the community.

Image: Alison Flory Overdosed and Died at this Sober Home in 2016
Alison Flory overdosed and died at this sober home in 2016 NBC News

In many South Florida programs, clients first attend inpatient detox, then do more intensive rehab and outpatient treatment while living in the community. The idea was that this would better develop their ability to live on their own. It also kept costs lower, so some insurance companies would cover treatment longer.

“Sober homes” became key to this model. Patients would pay rent to live in the group homes, sleeping and eating there, then report to nearby drug treatment centers staffed with counselors and doctors. At their best, these homes provide structure, rules and a community to lean on in the early stages of recovery. But unscrupulous operators began to realize these homes could be a way to reel in vulnerable addicts.

Some sober homes offered addicts free or discounted rent, cash, and other perks in exchange for attending a specific treatment center, which law enforcement officials said violates Florida laws barring kickbacks and insurance fraud. Those in the shuffle are more blunt.

“It’s like hustling humans,” said Drew, a 21-year-old from West Virginia who was living in a sober home in Delray Beach last February. “They’ll take extra insurance money and pay you to live there and just let you get high because the owner’s making bank.”

Image: Colin and Drew
Colin (R) and Drew on the street in Delray Beach, Florida. Both came south for drug treatment. NBC News

Delray Beach Mayor Cary Glickstein estimates that his city of 66,000 has about 700 sober homes that house up to 7,000 people in recovery. Nearby Lake Worth, Boynton Beach and West Palm Beach likely hold hundreds more. Exactly how many is hard to know, because sober homes operate without any kind of oversight — and the bad homes, he said, are crowding out the good.

“These kids are just cycled through different houses,” said Glickstein. “There’s no supervision. Many times they’re supervised by convicted felons, people that are trafficking drugs while they’re supposed to be supervising kids in recovery.”

This is an unintended consequence of federal disability and housing laws that bar municipalities from discriminating against those with physical or mental disabilities, including addiction. Cities that have tried to limit sober homes have been successfully sued for discrimination. But because the treatment isn’t technically being provided within the homes, they can’t regulate them as they would drug treatment centers either.

Within these homes, people are dying. Palm Beach County’s overdose deaths have quadrupled in the past four years, hitting almost 600 in 2016, as the number of treatment centers and sober homes has grown. The rise of the synthetic opioid fentanyl is exacerbating the problem, making batches of heroin stronger, and more deadly.

“It’s a tragedy on so many levels,” said Glickstein. “The desperate parents in Ohio and Kentucky and Michigan that are being lured through deceptive websites with palm trees have no idea what their kids are getting into when they get down here.”

Image: MIkaya Feucht and Her Children
MIkaya Feucht and her children. Michelle Curran

Palm Beach County has started to crack down. Last year it launched a task force, headed up by State Attorney Aronberg, which has made 30 arrests for so-called “patient brokering” since last July.

In May, Gov. Rick Scott officially declared Florida’s opioid crisis a state of emergency. Legislators recently passed a bill that would increase penalties for brokering. It will give prosecutors sharper tools to crack down on what a grand jury last December found was rampant brokering and fraud across the industry.

“The legitimate players, the good guys, are far outweighed by the corrupt,” said Aronberg. “This is not a case where a few bad apples spoil the whole bunch. This is a case where most of the apples are spoiled.”

Among those to see gold in addiction was a man who became one of South Florida’s most notorious treatment center owners. All three of the girls from the Midwest, Alison, Mikaya and Kaitlyn, would get wrapped up in his network. His name was Kenneth Chatman.

‘He Sees A Dollar Sign’

Rehab was not the first way Chatman tried to make a buck in Florida. In 2008, Chatman, a transplant from New York, pleaded guilty to federal charges for running a credit card fraud scheme. After that, he founded a car dealership that didn’t go far. Then he had a gym, where, according to an account he posted online, he got interested in the journey to recovery.

In 2012, while he was still on federal probation, he became what’s known in South Florida as a “body broker.” He rented houses in the area and began to operate them as sober homes under the name Stay’n Alive. He stepped into a game already hot throughout South Florida. He partnered with local drug treatment centers, offering to send them his residents in exchange for kickbacks.

Image: Kenneth Chatman
Kenneth Chatman walks to the Reflections Treatment Center on December 10, 2015 in Margate, Florida. Richard Graulich / The Palm Beach Post via ZUMA Press

More than 100 pages of police reports obtained by NBC News through an open records request show that his homes were chaotic from their earliest days. One address was visited by the police 15 times in a year.

Sometimes Chatman called the cops to deal with an unruly resident. Sometimes the residents called to complain about Chatman — for kicking them out, refusing to give them back a phone, or in one woman’s case, trying to block her from leaving.

There were also rumors of Chatman trafficking his female clients. In 2013, a woman reported that her god-daughter was living in one of Chatman’s houses. She told police he had called her to demand money, and that she had heard Chatman was prostituting women under his care.

In 2017, he would plead guilty to a multi-million dollar conspiracy to commit healthcare fraud, and to sex trafficking, for prostituting his female clients.

But at the time, those rumors didn’t hinder him. In fact, Chatman worked his way up from brokering patients out of his sober homes to running the drug treatment centers themselves.

In Florida, nearly anyone can open a treatment center, as long as they have a little cash, find a doctor to write prescriptions, and a clinical director to oversee treatment. The exceptions are those, like Chatman, with felony convictions. To dodge that, his wife, Laura, became the official owner. Reflections Treatment Center launched in late 2013.

The empire rose quickly. One arm of it oversaw the sober homes, some of which Chatman continued to run himself. He also recruited a network of other homes to funnel bodies to his treatment center. He has since admitted to giving $500-a-week kickbacks to sober home operators who brought him insured clients. All told, court papers show Chatman paid out at least $640,000 to three sober home operators who sent people his way.

Image: Reflections Drug Treatment Center
Reflections Treatment Center in Margate, Florida. NBC News

In exchange for free rent, addicts boarded vans — “druggie buggies” as locals call them — three to six mornings a week, bound for Reflections. Chatman, fit and nattily dressed, put up a good front. He posted videos of success stories, and made a brand of t-shirts his clients wore that read DOPELESS HOPE FIEND.

But behind the blackened windows of the treatment center in a Margate, Florida strip mall, former clients and employees said treatment wasn’t the priority.

“I walked right into the group room and I could easily spot that at least 90 percent were getting high,” said Jack, who attended Reflections in 2015. He said Chatman made it clear clients could use as long as he could bill their insurance. “When he looks at a client, he doesn’t see a human being,” said Jack. “He sees a dollar sign.”

But the real dollars didn’t come from sitting kids down for treatment. It was in getting them to pee in a cup.

A $10,600 Bill for a Drug Test

In the spring of 2016, the incessant bills Michelle Curran received in the mail began to make her wonder. She called her insurance company, Cigna, but she said no one ever called her back. (Cigna said it could not comment directly on Curran’s case for privacy reasons, but said it has since contacted Curran and is addressing fraud issues in Florida).

One day on the phone with her daughter Mikaya Feucht, Curran started to try to get to the bottom of things.

Mikaya Feucht died of an overdose after six months in at least seven rehabs in South Florida, including Reflections, a facility whose owner has pleaded guilty to health care fraud and sex trafficking. Her mother, Michelle Curran, provided NBC News with a copy of a bill showing the total charges submitted to Mikaya’s insurer, Cigna.

“I’m like, ‘I didn’t know you saw your therapist every single day,'” Curran remembered. Feucht said she most certainly did not. “So I said, ‘Are they doing drug tests every day too? I have a bill here for $10,600.” And she goes, ‘Mom, I’ve’ — and these were her words — ‘I’ve peed in a cup twice this week.'”

Random drug screens have long been a key piece of recovery. Treatment centers and sober homes used to depend on dipstick tests, the kind anyone can do, which can run as low as $5 apiece. If staffers got what they thought was a false result, they’d send it over to a lab for “confirmatory” tests to make sure the results were right.

Chatman was among a group of treatment center operators who realized laboratories could become the financial fuel of the rehab industry.

They made deals with labs, or started up their own, so they could take a slice of every test billed. Particularly lucrative were young people from out of state like Feucht, Flory and Cruea, because their insurance could be charged at sky-high out-of-network rates. One tally by an industry group found 75 percent of the young people in treatment in Florida are from out of state.

Doctors at treatment centers would put in “standing orders” for near-daily drug screens, along with genetic and allergy tests that could run thousands of dollars.

Image: Michelle Curran
Mikaya Feucht’s mother, Michelle Curran NBC News

To maximize profits, some treatment centers retest samples or double-test patients. When Chatman didn’t have enough clients in treatment to hit his lab numbers, he had employees submit their own saliva and urine to keep the money flowing, according to court documents.

Chatman teamed up with at least five different labs, according to the federal indictment filed against him in 2016. Kickbacks were so common that he allegedly complained to one laboratory rep when he wasn’t offered money or wined and dined.

One unnamed lab wrote Chatman at least $160,000 in kickback checks between December 2014 and May 2015, court papers show. Another allegedly had a driver go to the Florida Keys to cash checks and deliver thousands of dollars to Chatman each week.

Chatman went to great lengths to keep a hold on people. Former clients and court documents describe how he nailed the windows of houses shut, and locked them in from the outside. He confiscated and never returned their cell phones. He took their money and then plied them with drugs so they would relapse, trigging another round of insurance-funded treatment.

Curran said that in May 2016, she learned a man named Kenny had allegedly provided her daughter drugs so she would relapse. When Feucht overdosed, he allegedly left her on a sober home lawn for the first responders to find.

When some parents called Reflections to ask about stories they were hearing from their kids, Chatman convinced the parents their kids were lying, according to one former employee, because that’s what addicts do. But his most effective tool may have been that he always provided a home of last resort.

“Even though he mistreated a lot of them, he had this hold over them,” said a woman who worked at Reflections in 2014. “A lot of people had been cut off by their parents. He always took you back in.”

Image: Kenneth Chatman
Kenneth Chatman walks to the Reflections Treatment Center on December 10, 2015 in Margate, Florida. Richard Graulich / The Palm Beach Post via ZUMA Press

Former employees said they tried to raise flags. Three said they asked the state’s Department of Children and Families, which regulates treatment centers, to do a surprise inspection. In an email sent to DCF in February 2015 and provided to NBC News, one person who had worked there told the agency that despite the fact that Chatman’s wife Laura was on the paperwork, Chatman was actually in charge. The email also said patient applications had been forged, and that there were rumors Chatman was prostituting his clients.

DCF told NBC News that the agency did not have authority to screen personnel or spouses not listed in certain leadership roles on licensure applications. The agency did not respond specifically to NBC News’ questions about warnings employees said they submitted about Chatman.

Two months later, in April 2015, a woman contacted the Palm Beach County Sheriff’s Office. She told police that Chatman ran flophouses, using one as a “staging home for women who are addicts,” according to her account in a police report obtained by NBC News. She charged that he kept her and other women “in a state of impairment in order to pimp them out,” placing ads for them on a local escort site.

Local police turned the investigation over to the FBI. Police reports show the agency already had an active investigation going on Chatman.

But that didn’t hinder Chatman from growing his business. In September 2015, DCF gave Reflections a permanent license to run both intensive rehab and outpatient treatment. A year later, Laura Chatman applied to open a second treatment center, Journey to Recovery. The application, obtained by NBC News, shows that while the center was opened under Laura’s name, Kenny Chatman is listed as a signatory to its bank account. It was approved.

Sam Petulla

The same month, he and Laura bought a $1.1 million home in Reflections’ name. Chatman posed for photos at charity events, where he gave away large checks to support kids’ football games and unwed mothers.

Chatman relied on this image as a pillar of the community in December, when the Palm Beach Post published a scathing expose, which included details from the report of the woman who said she had been prostituted. Chatman denied everything, telling the paper in a statement, “I would never, knowingly put any of the clients of Reflections Treatment Center or any other vulnerable young person in harm’s way.”

In the wake of Chatman’s arrest, DCF said it has accepted the surrender of both licenses for his treatment centers. The agency said it refers complaints that are beyond its authority to law enforcement, and coordinates with those groups to hold individuals accountable. It has also supported recent legislation to beef up standards for substance abuse in the state.

“The alleged practices of those who have been accused of taking advantage of vulnerable individuals are shameful and sickening and DCF has no tolerance for this type of behavior,” the agency said in a statement.

Chatman’s attorney Saam Zanganeh said that his client was a small fish in an industry where fraud and kickbacks run rampant. “Everybody’s looking for a scapegoat,” Zanganeh said in May, when a judge sentenced Chatman to spend the next 27 years in federal prison. Zanganeh said his client had fully cooperated with federal authorities, and criticized the judge for overruling the “miraculous” plea deal of 14 years Zanganeh had negotiated.

Laura Chatman pleaded guilty to two felony counts for letting her husband use her name on the paperwork for the treatment centers they opened. Her attorney, Christopher Lyons of the Miami-based firm Mase Tinelli, said that she had been kept in the dark about her husband’s business. “She is sincerely remorseful for her role in the offense and causing so much pain to the victims and their families,” he said.

Two sober home operators, a mental health counselor and a doctor have also pleaded to fraud charges. A third doctor has pleaded not guilty, and is taking his case to trial.

The First To Die

Katie Cruea was the first of the three Midwestern girls to move into Chatman’s houses, and she was the first to die.

She’d been living in sober homes linked to Chatman for about two months when her mother, Sandra Hinkle, bought her a ticket to come back to Ohio for the holidays. She arrived at noon on Christmas Day 2015, and left a few days before New Year’s. At the airport, Cruea begged Hinkle not to make her go back. Hinkle thought her daughter was just getting cold feet, doing that addict thing.

“She said, ‘Mom please don’t make me go, I’m afraid I’m never going to see you again,'” Hinkle remembered. “I gave her a hug, and said ‘You will absolutely see me again, I’ll never let anything happen to you. I’m your mom.'”

But Hinkle never did see her daughter again. Cruea overdosed on February 24, 2016. She was found in a local motel, dead of an overdose of cocaine mixed with the synthetic opioid carfentanil. “It was almost like she was giving me a warning, like she knew,” Hinkle said.

Image: Katie Cruea
Sandra Hinkle holds a picture of her daughter, Kaitlyn Cruea, who died of an overdose. Courtesy of Sandra Hinkle

Five months later, Mikaya Feucht, who had been shuffling through the same network of Chatman-linked houses since March, got kicked out of her sober home after her boyfriend got in a fight with the manager. In the middle of the night, Feucht, her boyfriend and bags holding all of their belongings were dumped at a motel in Boynton Beach.

Curran was in touch with Feucht that night and most of the following two days, trying to figure out a plan to get her daughter stabilized. Then the phone went quiet. At 3:07 on the morning of July 31, two sheriff’s officers knocked at the door of Curran’s house in Ohio, where Feucht’s two boys slept tight.

Curran sat on the couch, tired and confused. It wasn’t until an officer knelt on the floor next to her that it clicked. Curran said he told her, “‘We had a detective from Florida get ahold of us.’ And I knew. I said, ‘What happened to my daughter?’ They told me she was found in that hotel.”

Local police have responded to 17 overdoses at that motel since 2010, at least five of them deadly. For many addicts caught in the South Florida shuffle, motels are the last stop.

Alison Flory was still living in her sober home the day she died. Things seemed to be going well. Alison would call back to Illinois to talk to her younger siblings for long stretches, chatting about movies or counseling her brother on how to navigate the bullies at school. “She was their idol, just the fact that she was in Florida was breaking their heart,” Flory said. “She was really feeling a bond with family, she was trying to make things right.”

Image: Jennifer and Allison Flory
Jennifer Flory (left) and her daughter Alison Flory. Courtesy of Jennifer Flory

October 13, the last day of Alison’s life, was like many before it. She got up, she went to treatment at Reflections, she sat in group therapy, she peed in a cup. Then she went back to her sober home, a yellow bungalow where she and her boyfriend were living with at least three other couples. Shamar Brooks, the 24-year-old “manager” who rented and operated the home, lived in the green house next door.

The 911 call came from Brooks at 8:35 the next morning. When he entered the house to wake everyone up to go to Reflections, he told responders, he found Alison wasn’t breathing. He couldn’t feel a pulse. She was declared dead at 9:09 a.m.

Flory said she never got a call from Brooks, or from Chatman at Reflections. “No condolences,” said Flory. “There was nothing.” It was a roommate of Alison’s who called to tell Flory her daughter had died. Brooks told NBC News he considered Alison a friend, and declined further comment.

On May 17, Hinkle, Curran and Flory traveled to Florida for Chatman’s sentencing. Each took a turn, along with nine other people, standing before a federal judge in Palm Beach County to tell him what Chatman and the South Florida shuffle had done to their families.

“He had such influence — why didn’t he use that influence to help people?” Flory told the judge as Chatman sat, shackled at the waist and nearly motionless at the table behind her.

Like the other mothers, Flory wanted justice. But above all, she wanted Alison’s death to bring change, to save someone else’s life.

“There’s no sentence that will bring my daughter back,” Flory added. “She didn’t deserve to die.”