Gloria needs visitation.  While she has a court order for visitation, she has been stymied by the [local police dept where Mary is located] because while she shows up at the door with her court order, Carolyn says that she has a different court order, but does not produce it?

What sort of a police department is that which depends upon heresay?

I have not heard of that.  If Carolyn has a different court order she should produce it at the door.

Jive walks, court orders talk.